The filter is part of the Sessions Dashboard and can be saved as a segment.
Each click on a link, a button, an image, or any other HTML element on your website is tracked by the Clicked Element filter.
Consider the following use case: you want to know how many people are using a particular button on your website when a session (live or historical) is being played. This can be accomplished by selecting the Copy option for the element of interest directly from our player. Follow the steps below.
We advise using this method to locate and copy the CSS selector of the HTML element you want to examine. The copied string doesn't need to be modified in any way.
Step 1: From the sessions' player, select the button click event that you are interested in, expand its details and use the "Copy" option in the right corner. Check the image below.
Step 2: Choose "Clicked Element" from the segment filters
Step 3: Paste directly the copied string to the "Clicked Element" field in segment filters
Step 4: Check the list with all sessions of users who have clicked the element
Use the "Copy Selector" option in your browser's developer tools and paste the output string into the Clicked Element box without editing the string.
Clicked Element filter works with an exact match of the CSS string and direct child (accepts child combinator ">") as part of the string. It does not accept wildcards or empty placeholder (space).
Example for valid CSS string:
body > section.Section.Section--gray.bg-pattern-big.-pt4.-pb0.PanelWrap > div > div.-mt3.-tac.-mb8.-pb4 > a.Btn.Btn--blank.Btn-demos-home-head-banner
Example for valid CSS string, used for the case below:
Take a look at the step-by-step instruction for setting the segment filter.
In the image below we want to find the user/users who have pressed the button "Send". Just use the "Copy Selector" option from your browser dev tools.
Paste the CSS string in the "Clicked Element" event filter field.
Check the list of users who have interacted with the specific element. Watch their session(s).
In the example below, we want to examine how many users are clicking on the button “Discard” when creating an email.
Select the “Clicked Element” filter from our Segments dashboard. Choose the “Text“ option. By selecting this, you can easily define the text on the button or any other HTML element. This will avoid dealing with complex CSS selectors. Remember that this is a perfect match. You must define the entire text, not just a portion of it. Don't be concerned about the capital letters; the new option is not case-sensitive.
Examine the user list. For sessions and user details, open the right-side panel of any user from the list. To list only the relevant search criteria sessions, use the toggle option "Only matching sessions.".
The new option for the segment filter Clicked Element can apply to HTML elements that contain text. For example, there is a "Submit" button, then Clicked Element is easy to configure with the radio option: “Text is". Keep in mind that the option works with a perfect match and is case-insensitive.
When a user clicks on icons or input fields, the text search option is ineffective. Instead, select the radio button "CSS selector is."
Updated 3 months ago